Designer Nail Disc image plates are covered under our 14-day return policy. Designer Nail Disc image plates are available for return within 14 days after they are marked delivered by the shipping carrier. To return the item, it must be in the original packaging and resellable condition. Returns are not accepted if image plate has been opened or used due to OSHA regulations and hygiene issues.
> Money back on product price, minus original shipping
> Buyer pays return shipping
> Refund will only be given to the same payment method used at checkout
Any unauthorized returns of Designer Nail Disc image plates will not be accepted and will be returned to the sender if they do not contain a Return Merchandise Authorization (RMA) number provided by Simple Superstore.
1.) Call (616) 755-8390 to speak with one of our representatives.
2.) Explain you want to return the product. (If you are having a problem with the image plate, we will be able to guide you through it.)
3.) Obtain an RMA number.
4.) Return the image plate to our address, packaged similar to the way you received it.
5.) Email [email protected] to provide us with the tracking number and your order number so we can confirm when the order is received.
6.) Once we receive the order, we will process your refund for the product price, minus the original shipping.
For Defective Merchandise:
As long as you follow the detailed instructions under the Description and Instructions tab, you should have no issues using the Designer Nail Disc image plate. However, we realize there may be instances where defective merchandise can arise. In this case, please call (616) 755-8390 to speak with one of our representatives on how to proceed. We will do everything in our power to make you a 100% satisfied Designer Nail Disc and Simple Superstore customer!
Designer Nail Disc image plates are shipped via UPS®, USPS® or FedEx® services. Shipping is calculated based on weight and the shipping location it is being delivered to. Once your shipping information is entered, the shipping cost will be calculated. Shipping is offered to our customers at our price. Please note, all international customers are responsible for being aware of any possible customs fees by checking with your local customs office before placing an order. The best way to avoid most customs or third-party fees is to select USPS® (United States Postal Service) as the shipping method for checkout when you are shipping orders to locations outside of the United States.